4.7 ⭐132 candidates

Customer Experience Specialist (SaaS)

💵 $10 – $50 per hour⏱️ 35 hours per week📅 Apply by Jan 2, 2026

💻 Note: Applicants must have a laptop and install Comet Browser to complete tasks.

Handle inbound support for a productivity SaaS used by thousands of creators. You'll triage tickets, spot churn signals, create help center content, and surface product feedback to the leadership team.

Requirements

3+ years in customer support or success
Confident recording Loom walkthroughs
Experience with Intercom, HubSpot, and ClickUp
Comfortable working US Pacific hours

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